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Following our recent win at the Small Business Champion Awards for ‘Best Travel Agent’, Travel Daily (a renowned publication in the travel industry) featured us in their issue on 19th May 2023 and this is what they said…
‘ NOW in its 25th year, the Australia Small Business Champion Awards 2023 returned this year to showcase the achievement of small business, with travel agency MyHoliday2 in Townsville, Qld scoring the best Travel Agency award.
Speaking to Travel Daily about the big wine, owner Gemma Giandomenico said walking away with the award was a great achievement, and reflects the time and hard work put into exploring countries personally to better understand products they sell to clients. “My husband and I have travelled to these countries and personally put together our itineraries and have an excellent relationship with our operators. By doing this, we can pass on some excellent savings to our customers”, she enthused.
Giandomenico also highlighted her generous refund process as s key returning factor for many of the agency’s clients. “We gave every one of our customers who requested it a cash refund right away…which really help people in their time of need and we have been praised immensely for it.”
MyHoliday2 won the award by performing well against criteria including customer service and community engagement. ‘